We strongly believe that the best way to understand your vision for your new website is to sit down with you and work through every aspect one by one, discussing the main design concepts for the website, the website features and capabilities you need it to achieve, and our recommendations to make your website as successful as it can possibly be. We like to work through it with you so that we can nail down the details of your concept, along with your needs. Similarly, if you’re looking for a long-term SEO, Social Media or Pay Per Click marketing campaigns, the same process applies. We’ll cover all bases with you over a cuppa, so that we understand your needs like they are our own.
The design team will work with the latest Adobe software to produce industry leading conceptual designs for every project we release into the online atmosphere. We begin with the wireframes for your website or mobile app so that we know you’re happy before we move on to realistic mock ups. During this phase, we of course allow a certain number of revisions, feedback and design meetings, and we won’t move on to the next step before we’ve received confirmation from yourself that you are completely happy with the work produced at that phase.
Now that we have every single design aspect of your website signed off and approved, we can get down to the nitty gritty and begin the real development work. This is where our team of uber talented web developers will work through each website requirement step by step, to provide a brilliant and flawless solution each time. Our project management software allows them to keep you up to date, and feed back through to the studio constantly.
You’ve been waiting in anticipation for this day: the first glimpse of your new website or app in reality. You’ve seen and approved all of the design work, the mock-ups and have been kept up to date through our integrated client portal – but now you get to SEE your new website! We carry out both internal testing and client testing. This is to firstly ensure that all the technical requirements of the website are met, and so that we can ensure that you are fully happy with your new website before launching and setting it live into the big world wide web.
Well, this phase is pretty self explanatory. It’s our policy to provide you with training, so that you can navigate your way around way around the admin section of the website with confidence. We will invite 2 of your website managers over for a cuppa, crack open a packet of biscuits, and sit down with you to teach you the ins-and-outs of your new website at length. With all testing, training, and any necessary amendments complete, and with your approval, we will flick the switch and welcome you into the digital world, releasing your fresh new website from our GeoNest!
We don’t just cut the cord there. Oh no, we’re not done with you just yet! Once your project is completed and your new bespoke website is live, it’s natural for there to be follow up questions and new ideas. We’re on hand with excellent customer services, and a support system that you can find within your client portal that track your queries to ensure a timely, in-depth response from the most appropriately equipped person to guide and assist you.
We have tailored support packages for each of our clients that depend on the size of your website and support requirements, which are most definitely recommended since this offers you a priority service, with a quicker response and turnaround time! Real VIP treatment, you know…
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